Where do I mail my rent payment?
Please remit rent payment to:
VMI Management
3240 S. White Road #285
San Jose, CA 95148
Who do I call if I have a problem or question?
You can call our main number at (408) 464-4500 and you will be directed to the person responsible for resolving the problem or question. When calling the main number you can select from the following categories and will be forwarded to the appropriate staff member:
- Site maintenance/Repair
- Accounting
- Leasing/Tenant relations
What if I have an emergency?
An emergency is defined as an issue or maintenance problem that will cause a safety hazard to tenants, the general public or an imminent damage to property, so that resolving it or fixing it cannot wait until the next business day.
You can call the main number at (408) 464-4500 any time of the day and select the site/maintenance or the emergency (after hours) option to be directed to the appropriate staff member.
Why am I receiving a 3-Day Notice?
A 3-Day notice is a legal notice given to a tenant that has not paid their rent. Once a 3-Day notice is issued, the tenant has 3 days to pay the full amount of the balance due. If payment is not received by the end of the 3rd day, the eviction process will immediately begin. Please note that any legal fees the landlord incurs that is associated with the 3-Day notice or eviction process will be charged to the tenant.
I'm having problems paying my rent. What can I do?
We understand that tenants may sometimes have problems making rent payment. We encourage you to reach out to your account/leasing manager early to resolve the issue. Depending on your balance and payment history, the manager can sometimes work something out to help you through the rough patch. But reach out early and don't wait until the legal eviction process has begun.
I have a parking question!
Owners and employees are encouraged to park away from the store fronts to allow your customers more easy access to your business. Businesses are not allowed to place signs or placards that reserves spaces for their customers only. Remember the parking lot is considered common area and accessible to everyone.
We contract with a towing company to tow away cars that are illegally parked or abandoned in the parking lot. Typically a sign is located at the entrance/exits of the parking lot identifying the towing company and their contact information.